Terms and conditions

General Terms and Conditions

Thank you for visiting The Shoe Tree and using our online store. The Shoe Tree offers this website to our valued clients as a service and convenience.

Use of our site constitutes your acceptance and agreement to follow and be bound by these terms. If for any reason you do not agree to abide by these rules, please refrain from using this site.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Anytime the terms “we”, “us”, or “our” are used, this refers to shoetreemoncton.ca

Information on this site

It is our intent and sincerest wish to keep all the information contained on this site as accurate and up to date as possible. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Please contact us if you have any questions or concerns. We provide the information on this site as general information only. Please ensure that all your questions have been answered prior to making a purchase.

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

We are not responsible for any errors or information that is not current on this site. Please keep this in mind when visiting our site. If you are not sure, ask us.

Third Party Links

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


All prices listed are in Canadian dollars. 

We make every effort possible to ensure all product pricing is reflected accurately on our website. All prices are accurate to the best of our knowledge. In the rare occurrence that a price is listed incorrectly, we reserve the right to change the prices on the website at any time without any prior notice and to cancel any orders due to incorrect pricing within the site.


We carry lots of different brands, so certain brand sizing will have a tendency to vary slightly in fit. Some of our footwear is sized in U.S. measurements while other brands reflect their sizing using European measurements. We make every effort possible to provide descriptions and sizing charts to help you find the best possible fit. Purchasing footwear online can be challenging if you are not familiar with a specific brand or sizing method. Please contact us prior to purchase if you have any questions about product sizing or specifications at contact@shoetreemoncton.ca

Product Colours

Due to differences with the display on computer monitors, it is possible that the colours you see will vary slightly. We have done our best to accurately display the colours of the products shown on our website. We cannot guarantee that the colour displayed on your monitor will be completely accurate to that of the product. If you have any questions about product specifications, please contact us prior to ordering at contact@shoetreemoncton.ca

Use of this site

Harassment in any manner, or form, on the site, including via email, published comment, chat or by obscene, slander or abusive language is strictly forbidden. Impersonation of others, including a Shoe Tree employee or representative as well as other members or visitors on the site is prohibited. You may not upload to, distribute or otherwise publish through this site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability to violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any commercial or online service or organization.

The Shoe Tree reserves the right to refuse any order at any time. There may come a time when we need to limit or cancel quantities purchased per person, per household or per order. These restrictions could include order placed by or under the same customer account, on the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or phone number provided at the time the order was made. If we believe orders are being placed by dealers, resellers or distributor, we reserve the right to limit, cancel or prohibit orders.

Legal and prohibited use

All contents of the shoetreemoncton.ca website, which includes but is not limited to all of the graphics, images, text, page headers, illustrations are the property of The Shoe Tree and should not be reproduced without the expressed written consent of The Shoe Tree.

Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be canceled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note that The Shoe Tree shall have the right to refuse or cancel any such orders whether or not your credit card has been charged. If your credit card has already been charged and your order is canceled, The Shoe Tree shall issue a credit to your credit card account in the amount of the original price.

**The Shoe Tree reserves the right to alter any information on our site as well as the services and products that are described therein at anytime without notice.